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Training to Facilitate

Building skills to mediate and facilitate restorative practices is essential to furthering this work in the community. Advoz empowers community members–as Advoz volunteers and professional partners–to convene effective dialogue that can resolve conflict, restore relationships and bring out the best in groups. Increase your personal and professional capacity to make deep change through an Advoz training.


Conflict, Communication & Culture: Advoz Introductory Training*
Feb. 17 – Mar. 3

* Required for qualification in all other Advoz trainings.

Conflict is a healthy part of relationships, teams and community. How do we make it an opportunity?

Conflict, Communication & Culture is a nine-hour intensive introduction to language, concepts and skills of conflict resolution and restorative justice and a pre-requisite for other Advoz courses and volunteer trainings.

Over three online 3-hour sessions, this interactive course builds on participants’ combined experience and insights to build a multi-dimensional lens for handling conflict and harm fruitfully through a facilitative third-party.


This training takes place:

  • Thu, Feb. 17, 2021: 9 am – Noon (EST) – Conflict & Harm, Introduction to Concepts and Skills
  • Thu, Feb. 24, 2021: 9 am – Noon (EST) – Culture, Inclusion & Harm/Trauma
  • Thu, Mar. 3, 2021: 9 am – Noon (EST) – Communication and Restorative Listening Practices


CLEs are available for PA-registered attorneys including 2 ethics credits for working with diversity and trauma of clients and colleagues. 

Deadline to register for this training is Thursday, February 3, 2022, and spots are limited, so sign up now!

Please contact chris@advoz.org with any questions.

Restorative Justice Victim-Offender Conferencing Training
March 8-26, 2022

Note : Working with Conflict, Communication & Culture (above) is required for qualification in this Advoz training.

When people cause harm to others, who is responsible? And how might they make things right?

A growing number of advocates, researchers and public servants from across the political spectrum recognize the power of restorative approaches to harm and crime that involve those harmed (victims), those who’ve harmed (offenders) and the community around them to make things right. Restorative justice is a process of accountability and healing for those involved in harm with reported high satisfaction by an average of 90% of those participating.

Advoz has been coordinating restorative justice in Lancaster County and beyond for 25 years and seeks to equip volunteers to facilitate, primarily with youth who’ve caused harm and those they have harmed.

This interactive online training equips you to facilitate restorative “conferencing” dialogue and to understand the local systems in which that dialogue takes place. In sessions built around role playing the successive elements of this process, participants will learn:

  • The restorative victim-offender conferencing process
  • Juvenile court and probation systems
  • Victim rights and needs
  • Confidentiality and ethics
  • Communication and listening skills
  • Online facilitation techniques


This training takes place over three weeks:

  • Tue, Mar. 8, 2021: 9 am – Noon
  • Thu, Mar. 10, 2021: 9 am – Noon
  • Tue, Mar. 15, 2021: 9 am – Noon
  • Thu, Mar. 17, 2021: 9 am – Noon
  • Tue, Mar. 22, 2021: 9 am – Noon
  • Thu, Mar. 24, 2021: 9 am – Noon
  • Sat, Mar. 26, 2021: 9 am – 3 pm

Deadline to register is February 22, 2022 and spots are limited, so sign up today!

Please contact krista@advoz.org for an questions.

Basic Mediation Training

Note : Working with Conflict, Communication & Culture is required for qualification in this Advoz training.

Would you like to help others and yourself resolve conflict constructively? This intensive training prepares you to use effective communication skills and the facilitative mediation structure to help people listen and resolve their own disputes, including ethical considerations of using the process in Pennsylvania.

Multiple role plays enable you to practice your new mediator skills and leave you more prepared to handle conflict both in the workplace and in your personal life! 

Please contact chris@advoz.org for registration and the waiting list.


* Courses require Advoz’s Conflict, Communication and Culture training as part of all intermediate courses in Restorative Justice, Mediation and Circle Process. Please contact the course coordinator with any questions.


Other trainings may be available in the following topics:

  • Mediation/Facilitator Continuing Education & Skill Share 
  • Communication & Conflict Resolution Theory & Skills
  • Advanced Mediation Training
  • Divorce & Custody Mediation Training
  • Restorative Justice Theory and Practices (Introduction, Advanced)
  • Advanced Restorative Schools: Community Building and Accountable Discipline for Youth
  • Circle Process Facilitation (also called Restorative or Peacemaking Circles)

Contact chris@advoz.org for these and other training inquiries.