Getting to ‘Thank You’

Getting to ‘Thank You’

Rewiring our Apologies…and Our Brainsby Chris Fitz We were getting to end of dialogue. The woman who’d been robbed expressed her grace, that she didn’t hold this against the boy in front of her—or his mom. He was 15, with older friends, saw her get out of her car,...
Mission Empathy: Intern Reflections

Mission Empathy: Intern Reflections

By Melisa Betancur A phone call is easy to underestimate. Through my work at Advoz, I learned that a phone call is enough to help build transparency and trust with victims of crimes. The power of empathy flows during these conversations, and I feel the vulnerability...